Privacy Policy

At Terra Peptides, the privacy of our visitors is of extreme importance to us. This privacy policy document outlines the types of personal information we receive and collect and how it is used.

If you require any more information or have any questions about our privacy policy, please feel free to contact us at privacy@terrapeptides.com

Information We Collect

Terra Peptides collects information about the use of our website to provide a secure and personalized experience. We collect the following types of information:

Personal Information

When you place an order with us, we collect:

• Name and contact information (email address, phone number)
• Shipping and billing address
• Order history and purchasing records
• Communication preferences

Technical Information

Like many other websites, Terra Peptides makes use of log files. The information inside the log files includes:

• Internet Protocol (IP) addresses
• Type of browser and device information
• Internet Service Provider (ISP)
• Date/time stamp
• Referring/exit pages
• Number of clicks

This information is used to analyze trends, administer the site, track user movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Information We Do NOT Collect

• Credit card or banking information (payments are processed externally via CashApp, Venmo, or Zelle)
• Personal information from children under 13 years of age
• Sensitive health or medical information

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests and inquiries
• Comply with legal obligations (tax records, regulatory requirements)
• Prevent fraud and abuse
• Improve our website and services
• Send promotional communications (with your consent)

Information Sharing

We do not sell, rent, or loan your information to third parties without your permission.

We may share your information with the following service providers who assist us in operating our business:

• Shipping carriers (USPS, FedEx, UPS) for order delivery
• Email service providers (for order notifications and updates)
• Website hosting and infrastructure providers

These service providers are contractually obligated to protect your data and use it only for the services they provide to us.

We may also disclose your information when required by law, such as in response to a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We do not partner with or use any third-party advertising services or content delivery networks that would have access to your personal information.

Cookies and Web Beacons

Terra Peptides uses cookies to:

• Store information about your preferences
• Remember items in your shopping cart
• Record user-specific information on which pages you access or visit
• Remember your age verification confirmation
• Customize web page content based on your browser type or other information

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. Please note that disabling cookies may affect some site functionality, including your shopping cart.

Data Retention

We retain your information for the following periods:

• Order information: 7 years (for tax and regulatory compliance)
• Account information: Until you request deletion or 2 years of inactivity
• Log files: Automatically deleted or anonymized after 12 months

Your Rights (California Residents - CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions
• Right to Opt-Out: You can opt out of the sale of your personal information. Note: We do not sell personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at privacy@terrapeptides.com. We will respond to your request within 45 days.

Email Communications

All customers acknowledge that by purchasing on our website, you may receive email correspondence from Terra Peptides including:

• Order confirmations
• Shipping confirmations and tracking information
• Order status updates
• Promotional emails and newsletters (optional)

If you are currently receiving promotional emails from us and would like to stop receiving them, please click the unsubscribe link in any email or contact us at support@terrapeptides.com. Your email will be automatically removed from our promotional database. Note that you will continue to receive transactional emails related to your orders.

Security

With respect to security, we use industry-standard encryption technologies when transferring and receiving data from visitors on our website. All transactions on this site are SSL encrypted for your protection.

We implement reasonable security measures including:

• SSL/TLS encryption for all data transmission
• Secure storage of personal information
• Limited access to personal data (only authorized personnel)
• Regular security assessments and updates

At Terra Peptides, we guarantee that we do not collect or store any information about you or your computer beyond what is required for your order to be placed. Personal details such as your name, address, or purchase history are not viewable by anyone other than yourself and authorized Terra Peptides personnel.

Please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover we have collected personal information from a child under 13, we will delete that information promptly.

Additionally, as stated in our Terms of Service, you must be at least 21 years old to use this website and purchase products.

Third-Party Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage you to read the privacy statements of each website that collects personally identifiable information. This privacy policy applies solely to information collected by Terra Peptides.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@terrapeptides.com

Website: terrapeptides.com